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FAQS | CS Solar
FAQS
Call us on 03 9733 4232

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d-iacobucci

DON IACOBUCCI

CS Solar installed a 10kw solar system at our Panel Shop (DSI Panels). We were very happy with their customer service, they were very professional and did a high quality installation.When system was connected to the switchboard CS Solar did the work out of business hours at no extra cost, so It didn’t disrupt our work flow as we were very busy at the time. Thanks Guys

k-whitworth

KELLE WHITWORTH

Melbourne

I have used CS Solar for organising our Solar power.They estimated our power usage correctly and showed us ways to save power usage. The information and help we have received was exceptional and we have received a credit for our power for the last two years.

Here are the answers to some of our most common queries about going solar.

If you can’t find what you’re looking for here, please send us a message.

Question:

Why choose CS Solar?

Answer:

CS Solar has been around since 2008 and has a reputation for integrity and quality. We design each system to suit the customer’s needs using quality components that last. All installations are done by our expert staff, we don’t subcontract.

Question:

Is my building suitable for a solar power system?

Answer:

90% of buildings are suitable for solar. Call us for a free assessment.

Question:

What type of warranty is supplied with the system?

Answer:

The solar systems we supply come with a 5-year warranty on inverters and a 25-year output warranty on panels. (Some inverters have an extendable 10-year warranty).

Question:

If my energy requirements increase, can I upgrade the system?

Answer:

The short answer is yes; you can upgrade your system later. However, it is more cost-effective to install a suitable system from day one. Call us so we can design the right system for you.

Question:

Will I be financially better off?

Answer:

A 5kw system can save up to $15,000 over the life of the system – up to 16% ROI.

Question:

What Government subsidies are available?

Answer:

The current Government subsidy is in the form of an STC (Small-scale Technology Certificate). STCs are a tradable commodity similar to shares. CS gives you an upfront discount on your solar system in exchange for your STCs to make it easier for the customer and cheaper to purchase a solar system.

Question:

How long will it take to pay for itself?

Answer:

It takes as little as 4-5 years on average to recoup your outlay costs.

Question:

Does the power I generate get used in my property first or sent to the grid first?

Answer:

The power from your solar system will be used to meet your energy needs first; anything left over will go back on to the grid.

Question:

Who do I talk to if there is a problem with my solar power system?

Answer:

Call us at CS Solar – we’re here for the long-term and have been since 2008. We stand behind our work. We’re also happy to come in and troubleshoot if another company has left you high and dry.

Send us a message

Have a quick question? Send us a message and we’ll get back to you at your convenience.